Use of the Platform
Seekly provides an online platform that connects individuals or businesses (“Customers”) with independent service providers (“Vendors”) for a range of home and trade services.
- You must be at least 18 years old to use SeeKly.
- You agree to provide accurate information and keep your account secure.
- You are responsible for any activity under your account.
Services and Bookings
- All services booked via SeeKly are performed by independent Vendors, not by SeeKly.
- While we vet Vendors, we do not guarantee the quality, timing, legality, or performance of their work.
- By booking a service, you agree to the job scope, cost, and terms as outlined during checkout.
Vendor Relationships
- Vendors are not employees of SeeKly. They operate as independent contractors.
- Vendors are responsible for their licenses, insurance, safety compliance, and tax obligations.
Pricing and Payments
- SeeKly uses AI and Vendor data to estimate service prices, which are subject to change.
- You agree to pay all fees associated with booked services.
- Payments are processed securely via our third-party payment processor.
- Any financing arrangements are handled through our integrated financial partners and subject to additional terms.
Cancellations and Refunds
- Cancellation policies vary by Vendor and service type. Please review before booking.
- Refunds, if applicable, are processed as per our Refund Policy and may be subject to deductions.
- SeeKly reserves the right to refuse a refund if a service was fulfilled as agreed.
User Conduct
You agree not to:
- Misuse or interfere with the Platform;
- Use false or misleading information;
- Post or transmit harmful, defamatory, or unlawful content;
- Attempt to scrape, hack, or reverse engineer any part of SeeKly.
Violation may result in suspension or termination of your account.
Intellectual Property
- All content on Seekly.com.au, including branding, designs, software, and content, is the property of SeeKly or its licensors.
- You may not copy, distribute, or reproduce our materials without written permission.
Limitation of Liability
To the maximum extent permitted by law:
- SeeKly is not liable for any damages resulting from the use of or inability to use the Platform.
- We are not responsible for the performance, delays, or actions of Vendors or Customers.
Indemnification
You agree to indemnify and hold harmless SeeKly, its directors, employees, and partners from any claims or liabilities arising from your use of the Platform or violation of these Terms.
Privacy
Our use of your data is governed by our Privacy Policy. By using SeeKly, you consent to the collection and use of data as described.
Modifications
We may update these Terms from time to time. We will notify you of major changes. Your continued use of the Platform after changes are made means you accept the revised Terms.
Governing Law
These Terms are governed by the laws of New South Wales, Australia, and you agree to submit to the exclusive jurisdiction of its courts.
Contact Us
Have questions? Reach us at:
📧 support@seekly.com.au
📍 Wollstonecraft, NSW